Effective Date: 2026-05-14
Last Updated: 2026-05-14
1. Introduction
SKL Cleaning (“SKL Cleaning,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website
- Request a quote or book a cleaning service
- Contact us by phone, email, or website form
- Use our upholstery cleaning services
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
We may collect:
- Full name
- Phone number
- Email address
- Service address
- Billing information
- Appointment details
- Service history
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
3. How We Use Your Information
We use your information to:
- Provide upholstery and furniture cleaning services
- Schedule and confirm appointments
- Send quotes and invoices
- Process payments
- Respond to enquiries
- Improve our website and customer service
- Comply with legal obligations
- Prevent fraud and maintain security
We do not sell your personal information.
4. Sharing Your Information
We may share your information with:
- Employees and contractors performing services
- Payment processors
- Scheduling and CRM software providers
- Website hosting providers
- Legal authorities when required by law
All service providers are expected to protect your information.
5. Consent
By contacting us, requesting a quote, booking a service, or using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal and contractual requirements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business and tax records
- Resolve disputes
- Comply with legal obligations
8. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
To exercise these rights, contact us using the details below.
9. Cookies
Our website may use cookies and similar technologies. Please see our Cookie Policy for more information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
12. Contact Information
SKL Cleaning
Expert Upholstery Cleaning Services
Phone: 604-782-8071
Email: sklcleaningalex1@gmail.com